TalesXP News | Updated: May 14, 2025
As tensions between India and Pakistan continue to escalate, IndiGo Airlines, India’s largest domestic carrier, has canceled dozens of scheduled flights across several regions. The move follows increased security alerts and operational restrictions, particularly in airspaces close to border regions.
🔴 Cities Most Affected by Flight Cancellations
According to official airline sources and government directives, the following cities have experienced the most significant disruptions:
- Srinagar
- Jammu
- Amritsar
- Chandigarh
- Lucknow
- Rajkot
- Delhi (select routes)
- Ahmedabad
- Varanasi
- Dehradun
- Jaipur
Multiple flights to and from these cities have either been grounded or rescheduled without prior notice. IndiGo has confirmed that passenger safety is the top priority amid these sensitive developments.
✈️ What Is IndiGo’s Plan B Policy?
To ease passenger stress during these last-minute cancellations, IndiGo has activated its “Plan B” policy, which allows:
- Free rescheduling
- Full refund without cancellation fee
- Alternate flight bookings at no extra cost
Affected passengers can choose between rescheduling or claiming a refund directly via the IndiGo website, mobile app, or by calling customer care.
“We are constantly monitoring the situation and coordinating with relevant authorities. Affected passengers are being informed through SMS and email alerts,” said an IndiGo spokesperson.
📞 How to Check If Your Flight Is Canceled
You can verify the status of your booking using any of the following:
- Visit: www.goindigo.in
- Click: Manage Booking > Flight Status
- Call: 0124-6173838 or 0124-4973838
- App: Use the IndiGo mobile app to get real-time updates.
💸 Refund and Reschedule Instructions
If your flight is affected, you are eligible for a full refund or free change of travel date under the current emergency guidelines.
Refund Options:
- For direct website/app bookings – refunds will be auto-processed within 7 working days.
- For third-party bookings – contact the respective agency.
Note: If your flight is still operating but you cancel voluntarily, standard cancellation charges may apply.
⚠️ High Alert Zones Triggering Airspace Restrictions
The Ministry of Civil Aviation has issued restricted airspace directives over several regions. The Indian Air Force and Ministry of Defence have coordinated no-fly zones near military installations and border-sensitive states.
The current situation stems from the aftermath of Operation Sindoor, India’s latest strategic move in the northwest frontier zone, prompting heightened vigilance nationwide.
🧳 Travel Advisory from TalesXP
If you’re planning to travel over the next few days, here are a few quick tips:
- Avoid booking non-refundable flights till May 20, 2025.
- Stay updated with local news for any policy changes.
- Arrive early at the airport due to increased security checks.
- Check baggage allowances and operational guidelines on IndiGo’s site.
💬 Passenger Reactions and Social Media Buzz
Many stranded passengers have taken to social media to share their grievances. Several posted screenshots showing up to 80% deduction in refund amount, raising concerns about fare transparency.
One tweet read:
“Booked a ticket to Srinagar. Flight canceled. Refund credited: ₹2,050. What’s happening? #IndiGo #RefundScam”
IndiGo has promised to review such complaints and has urged customers to report issues via the feedback form on its official site.
With geopolitical tensions rising, India’s aviation sector is bracing for more disruptions. IndiGo’s proactive cancellations and refund policies aim to minimize passenger inconvenience during this uncertain time. However, passengers are advised to remain alert, follow official advisories, and confirm flight details before heading to the airport.